Archive for May, 2009

If You’re the Expert, Did You Hire Me Just to Kick Someone?

May 26, 2009

Lovelies, I have had an odd conversation with an odd client over an odd document. Now the original document as prepared by yours truly was far from odd. It was prepared with the same information the client provided and done with the same extreme care this Frump takes with all paid documents. Yet the client is now fussing about typos. Oh dear child, there are no typos. In fact, dear one, both Spell Check and my own eyeballs could not locate these “numerous” mistakes you claim are there.  Indeed, the moment one wants to find fault, one does so based on either misperceptions of misspellings or blatant uneducated finger-pointing on the various phantom typos. Why, just last month didn’t this Frump have to inform a client that no, Frumpie did not misuse or misspell the word “innovation” on his brochure.

This dear soul is now claiming that none of what Frumpie put on her marketing piece is correct. Frumpie here has all the evidence in hand, including the exact list of services this client claims Frumpie made up (the list this particular soul provided, nearly verbatim). What’s at work here? This client has brought in other people to “edit” her document, thus making it triply impossible for Frumpie to please, for once you bring in two friends to give you advice on something they’ve no knowledge of, I’m no longer able to please you because your friends are busy trying to please both you and themselves with their crack editorial skills. Let’s just say the “crack” is something they are snorting at this point, shall we?

Lovely. You want to take your money and go home. I want to hold the door open for you. I would love to please you, dearie. But you’ve just given me the “I talked to this expert and he tells me” speech, which means you now think you know more than I do about my job.

Farewell, my lovely. I am not interested in being your clerk-typist.

At the Corner of Crazy and Harassment

May 4, 2009

She simply will not go away, dearies. I provided Ms. Know-it-All of our last post with the edits she insisted on. She’s now right back, complaining bitterly that Frumpie is making it up as she goes. Frumpie gave her her very own word-by-word edit, one she insisted go in verbatim, but now she’s saying it’s all ridiculous nonsense I’ve made up. I sent back her last edit to show her that the ridiculous one is not on this side of the monitor. I hold no illusions that she will actually shoulder that blame or those words.  This time, she resorted to calling me an amateur, calling me unprofessional, and calling me a waste of her money. Only I’ve done exactly as she’s asked, I’ve not called her character into question, nor have I raised my voice or wasted her money nearly as much as she’s wasted my time and patience. She finds it necessary to bite instead of telling me directly what is troubling her. This time, it was one sentence SHE supplied. I did not. I followed her lead as she pitched an almighty fit because the way I’d worded it was close, but not quite it. But did she tell me in that manner? Oh heavens no! It’s so much more fun to rip someone’s head off instead!

You don’t even realize, woman, that the more you tear apart my character the less inclined I am to care if you’re happy. I do my best for my clients, but I will not be a personal punching bag or doormat. You’re crazy and you’re a massive pain in my rear haunches, woman. Go away. Now. And take your insanity with you on your way out.