The client is to blame for the ‘team-centric’ focus on this ongoing project, dearies. Frumpie is part of a team effort. We have team leaders and team supervisors and team members … yet chaos reigns. Perhaps it is because the team has yet to gel. Why, it has been a mere two years; we cannot rush these things. Frumpie does believe the team has certain bug-a-boos about clearly defining their individual roles. That, my dears, is getting in the way of client progress.
But today’s troubles are a fine example of management-run-amok. One of the many leaders/supervisors (for we do lose track, you know) was given a single question to pass on to the client in question. Instead of passing said question to said client, the person-of-the-day in charge sends this back to Frumpie: “Happy to send a question! Could you send specifics?”
Scratching my Frumping noggin’, I was befuddled. Then the lightbulb came on and I fulfilled her request; I sent over the exact same question in the exact same language, to which she responded, “Great! Thank you!”
No, thank you, dearie. I got my first chuckle of the morning. Plus I was given some keen insight into the workings of a managerial mind. If they don’t hear you the first time, often repeating yourself is all that is needed.
